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TORLYS Warranty

Superior warranty, assuring your peace of mind for years to come.

S.M.A.R.T.* Warranty

SATISFACTION GUARANTEE
If you are not happy with your floor after 30 days, we’ll replace it!

MANUFACTURER’S GUARANTEE
For lifetime wear, structural and joint integrity / no gapping. Full details here.

ANTIMICROBIAL PROTECTION
Inhibits the growth of mold and mildew, providing a lifetime of Cleaner Floors.

RE-USE GUARANTEE
Re-use or donate** your Smart Floor and receive a 10% credit to use towards the purchase of your next one.

TORLYS BULLDOG GUARANTEE
Smart Floors are guaranteed repairable with TORLYS Bulldog easy plank replacer.

*Applicable to TORLYS Smart Floors only.
**Must provide donation receipt to be eligible for credit.

Floors so nice you’ll use them twice.

Rethink Flooring with TORLYS Re-Use Guarantee

Give your used TORLYS Smart Floor another life by reinstalling it in another room under FULL warranty and receive a 10% credit back to use towards the purchase of your next Smart Floor.

Simply snap a photo of the floor installed in the first room, then re-installed in the second and send it to TORLYS (warranty@torlys.com) with your original receipt to claim your reward. See graphic below.

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Sustainability

Meaningful Innovation.

At TORLYS, we are committed to developing premium floors that reduce environmental impact, without ever sacrificing performance or beauty. Every TORLYS Smart Floor is 100% renewable with TORLYS Bulldog™. This innovative tool is designed to replace a single damaged plank with ease.

A healthy home is also important to us. We follow some of the most stringent standards in the world to ensure indoor air quality. TORLYS flooring products meet California Section 01350 and/or FloorScore Certification.

Click below to learn more about TORLYS’ commitment to sustainability.

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TORLYS Warranty Breakdown

Use the chart below to identify residential warranty coverage per product. See Documentation section for more information.

View Documentation

Product AssortmentWearWaterproofSurface WaterproofWater ResistanceRe-useFloodStainFadeNo GappingStructural Integrity
HardwoodTORLYS EverestXP HardwoodXXXXX
SuperSolid Hardwood by TORLYSXX
Cork & LeatherTORLYS CorkXP & CorkWoodXPXXXXX
TORLYS Smart Floors LeatherXXXX
LaminateTORLYS Smart Floors Laminate & QuickStep Laminate (excluding Grand & Lexington-W)XXXXXXX
TORLYS Smart Floors Laminate (Grand)XXXXXXX
TORLYS Smart Floors Laminate Standard (Lexington W)XXXXXX
Marquee LaminateXXXX
VinylTORLYS Smart Floors Vinyl
(EverWood, EverTile, RigidWood, RigidTile)
XXXXXXX
Marquee Vinyl (Olympic Loose Lay, Fairways)XXXX
Marquee Vinyl (New York, Links)XXXX